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Managed IT Support

Software/ Hardware Installations | Microsoft 365 | Internet Connections | Wireless/ Wired Printer Connection | Computer Repairs/ Upgrade

Managed IT Support

Makitla Group Digital IT experts are always ready to assist you 24-7. We resolve the majority of IT issues remotely immediately, without waiting to be on-site to resolve problems. Most issues we solve daily include Wi-Fi connectivity, printer, Email backup/ recovery, browser issues, business application/ softwares etc.

IT support for your small business means finding solutions easier, faster and more accessible. Makitla Group Digital can make that happen by monitoring and ensuring that your core IT systems run smoothly at all times.

Skills & Expertise

NETWORK & WI-FI CONNECTIVITY 0
EMAIL RECOVERY, SUPPORT & BACKUP 0
PRINTER SETUP & CONFIGURATION 0
SOFTWARE PROCUREMENT + INSTALLATION 0
DESKTOP & MOBILE SUPPORT 0
OPERATING SYSTEMS & COMPUTER UPGRADE 0

Estimation of Monthly Cost

We help improve the stability of your IT environment so you can seamlessly run everyday operations of your business. Our managed IT services allow you to focus on your business without the worry of day-to-day and ongoing IT requirements. Avoid the unnecessary task of hiring an IT person. The trouble with hiring an IT person is the fact that their services are not required all the time, and they often have half the required experience because they specialize with something specific.

Please complete the below form for a month to month quotation. 

Small Business IT Support Cost Calculations (Monthly)

We created our packages based around your requirements, we accommodate wherever possible to achieve the end result, the peace of mind that you will have knowing that Makitla Group Digital is looking after your IT Support.
Above Monthly Plans Include:
- Unlimited Telephone Support
- Proactive Monitoring
- Network / Internet support
- Wireless/ Wired Printer Connection
- Software/ Hardware Installations
- Microsoft Suit Support (Outlook, Word, Excel, PowerPoint)
- Desktop Support
Recovery / Business Continuity Plan - This means that in an unfortunate situation where your systems crashed, everyone in the company will still be able to continue working.

IT Procurement Support - You need an IT Tech’s advice before buying any IT equipment/ Software for your office so you don’t make wrong expensive decisions. We manages all IT procurement for Small business owners like you.

Cloud Storage/ Data Backup - We will find you the best solutions to ensure your local data is Synced securely & continuously using programs that facilitates syncing files between two or more devices.

Microsoft 365 Support - Microsoft 365® brings together the best productivity apps with powerful cloud services, device management, and advanced security in one, connected experience - we help you choose the right package and set it up for you.

Personal Information

R 0.00
Fine Prints:
Please note that this is just an estimation of cost(s) per month, it might reduce or increase based on your requirements.
We will send you an email outlining the services included in your selected package for you to either accept or decline.
Onsite support does not come standard. All visits will have a callout fee, depending on the distance.
This is a month to month contract which is paid in advance in full before any service/ support can be initiated.
Microsoft 365® will be directly purchased by client. Makitla Group Digital only assists with the process, setup, support and maintenance.

Managed IT Support

Disaster Recovery & BCP

We have a proper (Business Continutiy Plan) in place to ensure you are never left alone in desperate times where you and your employees can not work because a Laptop crashed or laptop is stolen etc…

Even if that happens to you or your employee – it will not affect the ability for your staff to communicate with and service your clients,  everyone should be able to continue working.

Network & Wi-Fi Connectivity

Our Techs can diagnose and existing issues and / or boost your signal strength to improve internet connectivity. Wi-fi dropping out or wi-fi blackspot are common issues with a wireless network which our Techs solve on a daily basis.

Services Include:

  • Troubleshoot connectivity issues
  • Install and configure network cards and wireless connections
  • Configure and secure a router
  • Create a secure network
  • Coordinate setup preferences
  • Connect peripheral devices to the wireless network

Desktop and Mobile Support

Our Desktop & Mobile Support staff are available to assist with day-to-day end-user support for general IT issues, questions, and troubleshooting, including:

  • Virus, spyware, and malware removal
  • Wired & Wireless Printing problems
  • Android and iPhone connection issues
  • Password recovery
  • Network and Wi-Fi Connectivity

IT Procurement Support

You can purchase a new laptop, software or a printer yourself, but its easy to make a mistake by purchasing a very expensive Laptop that is technically way too small or buy a software that needs other technical setup before using it. You need an IT Tech’s advice before buying any IT equipment for your office so you don’t make wrong decisions.

Makitla Group Digital (IT Techs) manages IT procurement for Small business owners, we look beyond the initial purchase to support and integration requirements. We’ll make sure your new equipment integrates with the old and fits into your business workflows and existing applications.

Wow, Makitla Group Digital so brilliant, i appreciate your hardwork - Well Done on my website.

Lavious Motalane
Managing Member, Motalane Attorneys Inc

Thanks for the support and for completing my online store so quick - you guys Rock. Thank you Thank you...

Gail Mabalane
Celebrity

Thank you very much Tiego, I love working with you... you always show great creative skills. I'm glad all my websites are with you.

Sheila Afari
MD, Sheila Afari Group
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Hello!

Please start a chat with one of our online representative(s) below on WhatsApp or send us an email to info@makitlagroup.com 

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